How can I cancel the vouchers and get your money back
TASS tells whether the tourist to abandon the paid tour and get their money back in full.
Vacation plans can vary not depending on human reason, and bought the tour have to give. Tourists need to try to get listed travel Agency money.
When a person can regain the full cost of the tour?
All the money paid the tour operator will transfer the customer, if the trip did not take place due to his fault. For example, he failed to book the desired hotel or to buy tickets for the desired date.
In addition, the travel Agency will refund to the client the funds in full if there is a recommendation of the foreign Ministry of the Russian Federation to refrain from trips to a particular country, for example, due to military conflict or natural disaster.
How much money will return to the tour operator, if the customer refused the trip itself?
The company should return money for the ticket minus the actual costs incurred. These costs — the money that the tour operator has received from the client and have time to spend on the booking and purchase of those services.
Usually do not refund for:
- visa fee if visa is obtained;
- health insurance, if the policy has been issued;
- tickets, if they purchased a non-refundable fare on a scheduled flight or Charter;
- hotel booking with irrevocable pledge.