Unified call center is organized in the Moscow region to write to doctors, according to the website of the regional government on Tuesday, September 5.
“Now there [at the call center has 200 operators per shift number of calls per shift had increased from two thousand to 14 thousand, and the average waiting time during peak hours does not exceed two minutes. For the first few days of the closure of the registries, the percentage of records electronically has increased by 22.4 percent compared to the same period in 2016,” — said the first Deputy Chairman of the government of Moscow region Olga Zabralova.
Through the service you can also call the doctor to cancel or reschedule the appointment, to learn more about the work of healthcare institutions in the region, the report says.
On 10 August it was reported that in the Moscow clinics from September 1, will be canceled the record to the doctor via the registry. Make an appointment with a specialist through the public services portal, websites of medical institutions or through established clinics infomats. It was noted that the changes will reduce registratore queue.